The second-hand marketplace Members Voice Displeasure About Size Changes
Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.
This online marketplace has updated its measurement guidelines for women's and children's clothes without notifying all shoppers about the modification.
Digital Channels Response
Many shoppers and sellers are posting online claiming that product pages now present a different size category versus the original listing because of the remapping.
The company said the revised method more closely matches comparable marketplaces.
They have suggested members to check their listings and update the measurements by hand when needed, causing user dissatisfaction.
Sizing System Changes
Before the change, the sizes had both one number and one letter, such as S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
With some products, the size labels have been reassigned - like an L measurement was previously a 12 but is now a UK 16-18.
Member Stories
Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," as the platform currently indicates.
A different member, based in Glasgow, said garments she listed on Vinted with size 14 labels were displaying on the service as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.
Necessary Adjustments
Another shopper, based in Derby, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she explained.
Platform Context
The service features exceeding 100 million users, comprising 18 million UK members.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: previously, the service retracted a modification to its shipping options following member complaints.
